Job Description
Are you looking for a career that truly impacts the community? The Orange County Sheriff's Office is now hiring a Police Dispatcher Trainee in Orlando, FL. This is a unique opportunity to launch a career in public safety with a world-class agency.
In this high-stakes role, you will serve as the lifeline between the public and first responders. As a Trainee, you will undergo intensive training to learn the art of emergency communications. We are committed to a remote-friendly onboarding process for the initial assessment phase, allowing you to apply from anywhere in the US while we review your qualifications.
What You Will Do:
- Monitor and respond to emergency and non-emergency calls via phone and radio.
- Dispatch law enforcement, fire, and medical units to incidents with speed and accuracy.
- Provide critical information to field units to ensure mission success.
- Maintain precise logs and databases of all communications and incidents.
- Assist citizens with inquiries and provide guidance during crises.
Requirements:
- High school diploma or GED.
- Valid Florida Driver’s License.
- Excellent verbal communication skills.
- Ability to type 40+ words per minute.
- Ability to work rotating shifts, nights, and weekends.
Responsibilities
- Receive and prioritize incoming calls to ensure the fastest response times for emergencies.
- Utilize CAD (Computer-Aided Dispatch) systems to update incident status and unit locations.
- Coordinate with multiple agencies during multi-agency responses.
- De-escalate tense situations over the phone while maintaining officer safety.
- Perform quality assurance checks on dispatch logs and records.
Qualifications
- High School Diploma or GED required.
- Valid Class E Florida Driver’s License.
- Strong interpersonal and communication skills.
- Ability to remain calm and composed under extreme pressure.
- Proficiency in Microsoft Office Suite and computer navigation.
- Background check and drug screening required.