Job Description
Are you looking for a rewarding career in public safety? The City of Scottsdale is seeking highly motivated individuals to join our team as Police Dispatcher Trainees. In this critical role, you will learn to manage high-pressure situations, coordinate emergency response efforts, and support our officers in the field. We provide comprehensive on-the-job training and a supportive environment for career growth in law enforcement communication.
Why Join Us?
- Competitive salary and benefits package.
- Comprehensive training programs for dispatcher roles.
- Career advancement opportunities within the Public Safety sector.
- Flexible shift schedules with overtime opportunities.
Responsibilities
- Receive and prioritize incoming calls for service, including 911 emergency and non-emergency lines.
- Dispatch law enforcement, fire, and medical units to appropriate locations using Computer Aided Dispatch (CAD) systems.
- Maintain clear and accurate radio communication with field personnel and other agencies.
- Enter and update incident details in the records management system (RMS) in real-time.
- Provide critical information and instructions to citizens and officers during emergencies.
- Assist in the training and mentorship of new dispatch personnel.
Qualifications
- High school diploma or GED is required.
- Must be at least 18 years of age.
- Ability to work flexible hours, including nights, weekends, and holidays (shift work).
- Strong computer skills with a typing speed of at least 40 WPM.
- Excellent verbal and written communication skills with the ability to remain calm under pressure.
- Valid Arizona driver’s license.