Job Description
Join the Austin Police Department as a Police Dispatcher Trainee and kickstart your career in public safety! We're offering a $5,000 sign-on bonus for qualified candidates who complete our comprehensive training program. As a critical first point of contact for emergency services, you'll be the calm voice guiding responders through high-stakes situations. This role combines competitive compensation with unparalleled opportunities for professional growth in one of America's most dynamic cities.
Why Join Us?
- Industry-leading training program
- Comprehensive benefits package
- Career advancement pathways
- Sign-on bonus for immediate hires
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and EMS resources using CAD/RMS systems
- Maintain accurate radio communication protocols during critical incidents
- Enter and update case information in law enforcement databases
- Provide crisis intervention and pre-arrival instructions to callers
- Coordinate multi-agency responses during major emergencies
- Complete detailed documentation of all call activities
Qualifications
- High school diploma or GED required
- Minimum 40 WPM typing certification
- Ability to pass background investigation and polygraph examination
- Valid Texas driver's license with clean record
- Strong multitasking abilities under pressure
- Experience in customer service or public safety preferred
- Fluency in English; bilingual Spanish skills highly valued
- No felony convictions or domestic violence charges