Job Description
Join the Heart of Public Safety in Tucson, AZ.
Are you looking for a challenging and rewarding career where every day matters? The City of Tucson is seeking dedicated individuals to join our team as Police Dispatcher Trainees. As a critical member of the Department of Emergency & Military Affairs, you will serve as the lifeline between the community and our first responders. This Trainee position offers a comprehensive on-the-job training program designed to prepare you for a career as a full-fledged Police Dispatcher.
Why Join Us?
- Impactful Work: Play a vital role in maintaining public safety and assisting those in crisis.
- Competitive Compensation: Earn a salary between $21.00 and $29.00 per hour based on qualifications.
- Comprehensive Benefits: Enjoy medical, dental, vision, and retirement plans.
- Professional Growth: Receive structured training and clear pathways for advancement within the public safety sector.
This is more than just a job; it is an opportunity to build a stable, long-term career serving the community you live in.
Responsibilities
- Answer Emergency and Non-Emergency Calls: Receive incoming calls via telephone and radio, accurately assess the situation, and provide immediate assistance or dispatch appropriate emergency units.
- Unit Dispatching: Utilize the computer-aided dispatch (CAD) system to locate and dispatch law enforcement, fire, and medical personnel to the scene efficiently.
- Information Management: Accurately record detailed information from callers, including descriptions of incidents, locations, and suspects, ensuring all logs are up-to-date.
- Communication Liaison: Act as the primary communicator between callers, field units, and supporting agencies, maintaining a calm and professional demeanor under pressure.
- Training Compliance: Complete all required classroom instruction, field training, and certifications within the designated Trainee timeframe.
Qualifications
- Education: High School Diploma or GED equivalent required. Some college coursework is preferred.
- Communication Skills: Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the radio.
- Computer Proficiency: Basic computer skills and the ability to learn new software systems quickly.
- Stress Management: Ability to remain composed, make quick decisions, and multitask effectively in a high-stress, fast-paced environment.
- Background Check: Candidates must successfully pass a comprehensive background investigation, including a polygraph, medical, and psychological evaluation.
- License: Valid Arizona Driver’s License with a good driving record.