Job Description
Join Colorado's premier public service agency and build a stable career with weekly paychecks and remote flexibility. As a Public Benefits Specialist, you'll directly impact residents' lives while enjoying unparalleled job security, comprehensive benefits, and predictable schedules. This is your opportunity to serve the community without sacrificing work-life balance.
Responsibilities
- Process and verify eligibility for state/federal assistance programs (SNAP, Medicaid, TANF)
- Conduct virtual interviews and provide guidance to applicants via phone/video
- Maintain accurate case records in state database systems with 99.5% compliance
- Collaborate with community partners to resolve complex benefit inquiries
- Track policy changes and implement updates within 72 hours
- Generate monthly performance reports using analytical tools
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- 3+ years in customer service or benefits administration
- Proficiency with case management software (e.g., MAXIS) and MS Office Suite
- Ability to work remotely with reliable high-speed internet
- Valid Colorado driver's license (occasional field visits required)
- Clear background check and fingerprinting clearance