Job Description
Join the City of Charlotte's dynamic communications team as a Public Information Officer. Shape public narratives, manage digital engagement, and serve as the trusted voice for municipal initiatives. This pivotal role bridges government transparency with community connection in one of America's fastest-growing cities.
Responsibilities
- Develop and execute strategic communications plans for city departments
- Manage official social media channels and digital content
- Coordinate media relations and press conferences
- Write press releases, speeches, and public reports
- Monitor public sentiment and adjust messaging strategies
- Crisis communications during emergencies
- Collaborate with community leaders and stakeholders
Qualifications
- Bachelor's degree in Communications, Journalism, or related field
- 3+ years of government/public sector communications experience
- Expertise in crisis communications protocols
- Advanced proficiency with CMS and analytics tools
- Strong writing/editing skills with portfolio samples
- Knowledge of North Carolina public records laws
- Valid North Carolina driver's license