Job Description
Join our dynamic communications team at the City of Jacksonville and serve the community as a Public Information Officer. This pivotal role bridges government operations and public engagement, ensuring transparent communication across all city departments. You'll shape narratives, manage crisis communications, and foster trust between residents and municipal services. Ideal for mission-driven professionals passionate about civic engagement and strategic messaging.
Responsibilities
- Develop and execute comprehensive communication strategies for city initiatives
- Act as primary media liaison, press conferences, and public inquiries
- Create compelling content for city websites, social media, and newsletters
- Manage crisis communications and emergency public information protocols
- Coordinate with department heads to align messaging with city goals
- Analyze public sentiment and adjust communication strategies accordingly
- Oversee digital content management and SEO optimization
Qualifications
- Bachelor's degree in Communications, Journalism, Public Relations, or related field
- Minimum 3 years of professional communications experience
- Proven crisis management and media relations expertise
- Proficiency with CMS platforms and social media analytics tools
- Exceptional writing and editing skills with portfolio samples
- Valid Florida driver's license
- Ability to work flexible hours including evenings/weekends
- Clear background check and fingerprinting required