Job Description
Join Tucson's elite Public Safety team as an Urgently Hiring Public Safety Dispatcher. This critical role serves as the lifeline for emergency response operations across Pima County. You'll be the calm voice guiding first responders during crisis situations while managing complex communication systems. Enjoy comprehensive benefits, pension plans, and competitive compensation in a mission-driven environment. Apply now to make an immediate impact on community safety.
Responsibilities
- Process 911 and non-emergency calls with exceptional situational awareness
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain accurate radio communications during high-stress scenarios
- Coordinate multi-agency responses during critical incidents
- Document call details and incident reports with precision
- Operate emergency alert systems and communication infrastructure
- Provide crisis intervention support to callers in distress
Qualifications
- High school diploma or GED required; college preferred
- Minimum 1-year public safety dispatch or customer service experience
- Valid Arizona driver's license with clean record
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM with 95% accuracy
- NCIC certification or willingness to obtain within 6 months
- Ability to work rotating shifts including nights, weekends, and holidays