Job Description
Join Phoenix's elite emergency response team as a Public Safety Dispatcher. This critical role requires immediate availability to serve our community through 911 call handling, radio dispatch coordination, and crisis management. We offer comprehensive training and competitive benefits for qualified candidates ready to make an immediate impact.
As a vital link between citizens and first responders, you'll operate advanced communication systems while maintaining composure under pressure. This position includes shift work and requires 24/7 availability.
Responsibilities
- Process 911 emergency calls with accuracy and compassion
- Dispatch police, fire, and EMS units via radio systems
- Maintain detailed incident documentation and records
- Coordinate multi-agency responses during critical incidents
- Operate CAD/RMS systems for real-time tracking
- Provide pre-arrival medical instructions when appropriate
- Participate in continuous training drills and scenario exercises
Qualifications
- High school diploma or equivalent (GED)
- Valid Arizona driver's license
- Minimum 60 WPM typing certification
- Clear criminal background check and drug screen
- Ability to pass psychological evaluation
- Experience in high-stress customer service environments
- Basic computer proficiency with MS Office Suite
- Ability to work rotating shifts including nights/holidays