Job Description
Join Tucson's elite Public Safety team as a Night Shift Dispatcher. Protect our community during critical hours by coordinating emergency responses, managing resources, and ensuring seamless communication between first responders. This vital role requires calm under pressure and commitment to public service.
Responsibilities
- Process 911 calls and dispatch appropriate emergency services (police, fire, EMS)
- Maintain detailed incident logs and radio communications protocols
- Utilize CAD systems for real-time resource tracking and coordination
- Provide critical information to responding units during emergencies
- Collaborate with cross-agency partners during multi-jurisdictional incidents
- Perform quality assurance checks on recorded communications
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year emergency dispatch or public safety experience
- National Emergency Number Association (NENA) certification required
- Ability to pass comprehensive background check and psychological evaluation
- Valid Arizona driver's license
- Typing speed of 40+ WPM with 95% accuracy
- Fluency in English; bilingual Spanish proficiency highly valued