Job Description
Launch your career in public service with the City of Austin! We're seeking enthusiastic individuals to join our Public Services Division as Public Service Associates. No prior experience is required – we provide comprehensive training and mentorship. Enjoy exceptional benefits including comprehensive health insurance, retirement plans with employer contributions, generous paid time off, tuition reimbursement, and flexible work schedules. This is your gateway to stable, meaningful employment while serving your community.
Responsibilities
- Assist with community outreach and public education initiatives
- Support administrative operations including document processing and record management
- Coordinate logistics for public events and community meetings
- Conduct basic data collection and reporting for departmental projects
- Provide frontline customer service via phone and in-person inquiries
- Collaborate with cross-functional teams on service improvement projects
- Maintain accurate departmental databases and filing systems
Qualifications
- High school diploma or equivalent (required)
- Valid U.S. work authorization (required)
- Strong organizational and time-management skills
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication abilities
- Positive attitude and willingness to learn new systems
- Ability to pass standard background check and drug screening