Job Description
Join the secure and stable workforce of the State of Ohio. We are seeking a dedicated Public Service Clerk to join our team and serve the community with integrity. This is an excellent opportunity for individuals seeking a steady career with weekly pay and comprehensive benefits.
In this role, you will act as the first point of contact for government services, ensuring our constituents receive the assistance they need efficiently and professionally. You will play a crucial role in maintaining public records and supporting the administrative functions of our department.
Responsibilities
- Greet and assist visitors and citizens with inquiries regarding government services, policies, and procedures.
- Manage high-volume incoming calls and direct them to the appropriate departments.
- Process and verify incoming applications, forms, and documentation with strict accuracy.
- Maintain and update digital and physical filing systems in compliance with state regulations.
- Prepare correspondence, reports, and meeting materials for department heads.
- Collaborate with cross-functional teams to streamline office operations and improve service delivery.
Qualifications
- High School Diploma or GED equivalent is required.
- Previous experience in an administrative, customer service, or government setting is highly preferred.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data entry software.
- Strong attention to detail and the ability to maintain confidentiality of sensitive information.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and meet deadlines.