Job Description
Join the City of Memphis Government and make an immediate impact in our community! We are seeking dedicated Public Service Specialists to fill critical roles with competitive benefits packages and rapid hiring timelines. Enjoy comprehensive health coverage, retirement plans, paid time off, and professional development opportunities. Help shape Memphis's future while building a stable career with meaningful work-life balance.
Responsibilities
- Manage constituent inquiries and resolve public service issues efficiently
- Process permits, licenses, and administrative documents with precision
- Collaborate with cross-departmental teams to implement city initiatives
- Maintain accurate records using government databases and systems
- Conduct community outreach and represent city programs at public events
- Prepare detailed reports and recommendations for departmental leadership
- Ensure compliance with federal, state, and municipal regulations
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 2 years public administration or customer service experience
- Proficiency in Microsoft Office Suite and government software systems
- Strong written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of local government operations and policies
- Valid Tennessee driver's license required
- U.S. citizenship and ability to pass background clearance