Job Description
Are you looking for a stable government career with the immediate flexibility of daily pay?
The City of Austin Public Works Department is seeking a dedicated Public Service Specialist to join our dynamic team. In this pivotal role, you will serve as the first point of contact for the community, ensuring efficient processing of permits, applications, and public inquiries. We offer a modern work environment, comprehensive benefits, and a competitive salary structure.
Why Join Us?
- Daily Pay Option: Get paid the very same day you work.
- Premium Benefits: Comprehensive health, dental, and vision insurance.
- Career Growth: Clear pathways for advancement within the municipal sector.
- Modern Facilities: Work in a state-of-the-art facility in the heart of Austin.
We are looking for individuals who are detail-oriented, communicative, and passionate about public service.
Responsibilities
- Process and review a high volume of building permits, zoning requests, and public service applications with accuracy and speed.
- Interact with residents, contractors, and business owners via phone, email, and in-person to answer questions and resolve issues.
- Maintain and update complex databases and filing systems to ensure compliance with local government regulations.
- Coordinate with internal departments, including engineering and planning, to facilitate project approvals.
- Prepare and distribute routine reports, correspondence, and official notices to the public.
- Assist in the preparation of budget documentation and expense tracking for the department.
- Ensure all office operations adhere to safety protocols and accessibility standards.
Qualifications
- High School Diploma or GED equivalent; Associate’s degree or certification in Public Administration or a related field is preferred.
- Minimum of 1-2 years of administrative experience, preferably within a government or public sector environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with government-specific software (e.g., iPermit, SAP) is a plus.
- Strong written and verbal communication skills with the ability to explain complex regulations to diverse audiences.
- Exceptional attention to detail and organizational skills.
- Ability to work independently as well as part of a collaborative team.
- Background check and drug screen required for government positions.