Job Description
Join the State of Texas in El Paso and build a rewarding career with exceptional benefits! We're seeking a dedicated Public Service Specialist to serve our community while enjoying comprehensive health coverage, retirement plans, and paid time off. This role offers competitive compensation, job security, and opportunities for professional growth within a supportive public sector environment. Make a meaningful impact while enjoying work-life balance and stability that private sector jobs can't match.
Responsibilities
- Provide comprehensive information and assistance to residents regarding state programs and services
- Process applications and documentation with accuracy and efficiency
- Conduct community outreach initiatives to enhance public awareness of state resources
- Collaborate with cross-agency teams to deliver seamless constituent services
- Maintain detailed records and reports using state-approved systems
- Represent the agency at public events and community meetings
Qualifications
- Bachelor's degree in Public Administration, Social Sciences, or related field
- Minimum 2 years of experience in customer service or public sector roles
- Proficiency in Microsoft Office Suite and data management systems
- Strong written and verbal communication skills in English and Spanish
- Ability to work independently and collaboratively in a team environment
- Valid Texas driver's license with clean driving record
- Pass background check and drug screening