Job Description
Join Ohio's premier public service team in Columbus! We're seeking dedicated professionals to serve our community with excellent benefits including weekly pay, comprehensive health insurance, retirement plans, and generous paid time off. Enjoy stability, growth opportunities, and the satisfaction of making a direct impact on Ohioans' lives.
Why Choose Us?
- Competitive salary with bi-weekly paychecks
- Full benefits package (medical/dental/vision)
- 15+ paid holidays annually
- Paid parental leave
- Tuition reimbursement programs
- Pension and 401(k) options
Responsibilities
- Deliver exceptional constituent services via phone, email, and in-person
- Process public records requests with accuracy and confidentiality
- Coordinate agency operations and interdepartmental communications
- Develop public-facing materials and policy summaries
- Analyze data to improve service delivery metrics
- Participate in community outreach initiatives
- Maintain compliance with state regulations and procedures
Qualifications
- Bachelor's degree in Public Administration or related field
- 3+ years customer service or public sector experience
- Proficiency in Microsoft Office Suite and data analysis tools
- Ohio driver's license (if travel required)
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- Experience with public records management preferred
- Ohio residency required at time of hire