Job Description
Join Colorado's premier public service team as a Public Service Specialist with weekend shift flexibility and remote work options! This role offers a pension plan and the opportunity to directly impact Denver communities while maintaining work-life balance. We're seeking dedicated professionals who thrive in dynamic environments and want to build a meaningful career in state government.
Enjoy competitive benefits including comprehensive healthcare, paid time off, and professional development opportunities. Our hybrid work model allows you to serve the public effectively while working remotely 3 days per week. Apply now to become part of a team that values innovation, integrity, and public service excellence.
Responsibilities
- Manage constituent inquiries and service requests via phone, email, and digital platforms during weekend shifts
- Process and analyze public service data using state-of-the-art CRM systems
- Collaborate with cross-functional teams to implement community outreach programs
- Maintain accurate records in compliance with state regulations and privacy standards
- Conduct research and prepare reports on emerging public service trends
- Support digital transformation initiatives for remote service delivery
- Participate in weekend community events and stakeholder engagements
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 2 years of customer service or public sector experience
- Proficiency in Microsoft Office Suite and data management tools
- Strong written and verbal communication skills
- Ability to work independently and adapt to changing priorities
- Valid Colorado driver's license (for occasional field events)
- U.S. citizenship and ability to pass background clearance