Job Description
Join the City of Long Beach's Public Services Department as a Public Services Coordinator and build a stable, impactful career in local government. We're seeking a dedicated professional to streamline citizen engagement initiatives and optimize public service delivery. Enjoy competitive benefits, comprehensive health coverage, and a supportive work environment committed to professional growth.
This full-time role offers the security of municipal employment with opportunities for advancement in public administration. Our team values integrity, community service, and innovation in public sector operations.
Responsibilities
- Manage citizen communication channels and resolve public inquiries within SLAs
- Coordinate cross-departmental projects for public service efficiency improvements
- Analyze service delivery metrics and implement data-driven optimization strategies
- Develop community outreach programs and engagement initiatives
- Prepare comprehensive reports for city council and department heads
- Oversee vendor contracts and procurement processes for public services
- Maintain compliance with municipal regulations and reporting requirements
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- 3+ years experience in government or public sector coordination
- Proficiency in CRM systems and data analysis tools (e.g., Tableau)
- Strong project management certification (PMP or equivalent)
- Excellent written and verbal communication skills
- Knowledge of California municipal regulations and compliance
- Valid California driver's license
- Experience with public records management systems