Job Description
Join Oakland's dynamic government team as a Public Services Coordinator and build a stable career serving our diverse community. This full-time position offers exceptional benefits, job security, and the opportunity to make lasting impacts through public service. We're seeking a dedicated professional to streamline citizen engagement and improve municipal service delivery.
Enjoy competitive compensation, comprehensive health benefits, retirement plans, and generous paid time off. Work in a collaborative environment that values professional growth and work-life balance while contributing to Oakland's future.
Responsibilities
- Manage citizen inquiries and coordinate cross-departmental service responses
- Develop and implement community outreach programs for public service initiatives
- Analyze service delivery metrics and recommend process improvements
- Prepare comprehensive reports for city council and departmental leadership
- Collaborate with IT teams to optimize digital service platforms
- Oversee volunteer programs and interagency partnerships
- Ensure compliance with municipal regulations and accessibility standards
Qualifications
- Bachelor's degree in Public Administration, Urban Planning, or related field
- 3+ years experience in government or public sector coordination
- Proficiency in data analysis tools (Excel, Tableau) and CRM systems
- Excellent written and verbal communication skills
- Strong project management abilities with attention to detail
- Knowledge of California municipal regulations and procurement processes
- Valid California driver's license with clean driving record
- Ability to work flexible hours including occasional evening meetings