Job Description
Join Colorado's urgent hiring initiative for a Public Services Specialist position in Denver. This critical role supports state government operations by delivering essential services to residents while ensuring compliance with federal and state regulations. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible impact in your community.
Responsibilities
- Process and verify resident applications for state programs including healthcare assistance and unemployment benefits
- Coordinate with federal agencies to ensure accurate data sharing and regulatory compliance
- Develop and implement community outreach initiatives to improve service accessibility
- Analyze service delivery metrics to identify operational inefficiencies
- Train new staff on state policies and procedures
- Manage confidential case files with strict adherence to privacy laws
Qualifications
- Bachelor's degree in Public Administration, Political Science, or related field
- Minimum 3 years experience in government or public sector roles
- Proficiency with case management software (e.g., Salesforce, CiviCRM)
- Valid Colorado driver's license
- US citizenship and ability to pass federal background check
- Strong analytical skills with experience in data-driven decision making
- Certification in Public Administration (PPA) preferred