Job Description
Are you ready to make a difference from home?
Cleveland Public Service Solutions is currently seeking dedicated professionals to join our remote team supporting Federal and State agencies. We offer a unique opportunity to work in the public sector with the flexibility of a daily pay structure. If you are detail-oriented, reliable, and possess a passion for public service, this is your chance to advance your career without the commute.
Why Apply With Us?
- Daily Pay Options: Access your earnings as soon as they are worked.
- Flexible Remote Environment: Work from anywhere in the United States with a stable internet connection.
- Professional Growth: Opportunities for advancement within the federal support network.
Our clients depend on our team to maintain the integrity of government data and provide top-tier administrative support. We are looking for individuals who understand the nuances of government correspondence and can adhere to strict compliance standards.
Responsibilities
- Manage and process incoming inquiries from Federal and State agencies with high accuracy and strict confidentiality.
- Prepare, organize, and maintain digital case files, records, and compliance documentation.
- Conduct research on regulatory updates and prepare detailed summary reports for management.
- Assist in the coordination of remote meetings and schedule appointments for government officials.
- Ensure strict adherence to privacy laws (HIPAA/FERPA) and agency protocols.
- Collaborate with cross-functional teams to resolve administrative roadblocks efficiently.
- Process daily payroll and expense reports accurately using internal systems.
Qualifications
- United States Citizenship (mandatory for Federal role eligibility).
- High School Diploma or GED; Associate’s degree in Public Administration or related field preferred.
- Proven experience in administrative support or government relations.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and remote collaboration tools (Zoom, Teams).
- Excellent written and verbal communication skills.
- Ability to pass a comprehensive background check and security clearance verification.
- Strong typing speed (minimum 45 WPM).