Job Description
Join the U.S. Department of Veterans Affairs in Austin, Texas, where your career meets purpose! We're seeking a passionate Federal Benefits Specialist to support our nation's heroes. Enjoy unparalleled benefits including federal health insurance, retirement plans, and generous paid time off. This is your opportunity to make a tangible difference while building a stable, rewarding career in public service.
Our Austin office offers a collaborative environment with cutting-edge resources and professional development opportunities. You'll work alongside dedicated professionals committed to excellence and veteran advocacy. Hiring immediately for motivated individuals ready to contribute to our mission.
Responsibilities
- Process and administer federal benefits programs including VA compensation, pensions, and healthcare enrollment
- Provide expert guidance to veterans and their families regarding eligibility requirements and application procedures
- Conduct thorough case reviews and documentation audits to ensure compliance with federal regulations
- Collaborate with interagency partners to resolve complex benefit inquiries and appeals
- Develop and present educational workshops on federal benefits for community stakeholders
- Maintain accurate case records using VA's integrated benefits management system
- Analyze trends in benefit utilization to inform policy recommendations
Qualifications
- Bachelor's degree in Public Administration, Business, or related field (or equivalent experience)
- Minimum 2 years of experience in benefits administration or federal program coordination
- Proficiency with federal regulations (38 CFR, Title 38) and VA policies
- Strong analytical skills with attention to detail in documentation review
- Excellent communication abilities for diverse stakeholder interactions
- U.S. citizenship required for federal position
- Ability to obtain and maintain a background security clearance
- Experience with federal case management software (preferred)