Job Description
Join the City of Baltimore's dynamic team as a Remote-Friendly Government Clerk and become an essential part of our thriving community! This full-time position offers the flexibility of remote work while serving Baltimore residents with critical administrative support. You'll work directly with city departments to maintain accurate records, process permits/licenses, and ensure seamless public service delivery. Enjoy competitive benefits, professional development opportunities, and the satisfaction of contributing to your city's growth—all while balancing work and life through our hybrid remote model.
Responsibilities
- Manage and digitize municipal records, permits, and licenses using Baltimore's secure document management system
- Process citizen inquiries via phone, email, and virtual channels with exceptional customer service
- Coordinate interdepartmental communications and document approvals remotely
- Prepare official reports, meeting minutes, and correspondence in compliance with city regulations
- Assist in implementing digital transformation initiatives for city clerk operations
- Maintain strict confidentiality protocols for sensitive municipal data
Qualifications
- Associate's degree in Public Administration or related field (Bachelor's preferred)
- Minimum 2 years of clerical or administrative experience in government or public sector
- Proficiency in Microsoft Office Suite and document management systems
- Strong written and verbal communication skills with attention to detail
- Ability to work independently with minimal supervision in remote environment
- Knowledge of Maryland municipal regulations and Baltimore city procedures
- Valid driver's license and reliable transportation for occasional on-site requirements