Job Description
Join Baltimore's dynamic civic team as a Remote-Friendly City Government Clerk and become the backbone of our community operations. This pivotal role combines remote flexibility with impactful public service, allowing you to support essential municipal functions while enjoying work-life balance. As a trusted public servant, you'll maintain critical records, facilitate citizen interactions, and uphold the highest standards of administrative excellence. The City of Baltimore offers competitive benefits, professional development opportunities, and a supportive environment dedicated to fostering employee growth and community impact.
Responsibilities
- Manage and maintain official municipal records with precision and confidentiality
- Process and respond to public records requests within legal timeframes
- Coordinate public meetings, including agenda preparation and minute-taking
- Provide exceptional customer service to citizens via phone, email, and virtual platforms
- Ensure compliance with local, state, and federal record-keeping regulations
- Support departmental administrative functions including data entry and document processing
- Collaborate with cross-functional teams to streamline civic operations
Qualifications
- High school diploma or equivalent; Associate's or Bachelor's degree preferred
- Minimum 2 years of administrative or clerical experience
- Proficiency with Microsoft Office Suite and document management systems
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to work independently in a remote environment
- Knowledge of Maryland public records laws and municipal procedures
- Valid Maryland driver's license (may be required for occasional in-person duties)