Job Description
Join Charlotte's dynamic public service team as a Remote-Friendly City Government Clerk! We're seeking organized professionals to support critical municipal operations while enjoying flexible remote work options. This is your chance to serve Charlotte residents, streamline administrative processes, and build a meaningful career in public administration—all from the comfort of your home office. Our collaborative environment values innovation, equity, and community impact.
Responsibilities
- Process and maintain official city records, permits, and documentation with precision
- Provide exceptional remote customer service to residents via phone, email, and digital portals
- Support council meetings by preparing agendas, minutes, and follow-up materials
- Manage digital filing systems and ensure compliance with municipal record-keeping standards
- Collaborate with cross-departmental teams to coordinate administrative workflows
- Assist with public inquiries regarding city services and procedures
- Conduct data entry and maintain accurate database records
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of administrative/clerical experience in government or public sector
- Proficiency in Microsoft Office Suite and digital document management systems
- Exceptional attention to detail and accuracy in record-keeping
- Strong written and verbal communication skills
- Ability to work independently in a remote setting with minimal supervision
- Basic knowledge of North Carolina municipal regulations
- Customer service orientation with problem-solving abilities