Job Description
Join Baltimore's dynamic public service team as a Senior Clerk and become a vital part of our city's administrative backbone. This high-impact role offers exceptional compensation, comprehensive benefits, and unparalleled growth opportunities within Maryland's largest municipal government. You'll directly support critical city operations while enjoying work-life balance through flexible scheduling and generous paid time off. Baltimore City is an equal opportunity employer committed to diversity and inclusion, offering a supportive environment where your contributions are valued and recognized.
Responsibilities
- Manage and maintain confidential city records with precision and compliance to municipal regulations
- Process complex permit applications, licensing requests, and official documentation
- Serve as primary liaison between citizens and city departments, providing exceptional customer service
- Coordinate administrative workflows for departmental projects and initiatives
- Prepare detailed reports and correspondence for city officials and the public
- Utilize specialized municipal software for record-keeping and data management
- Assist in budget tracking and procurement processes for assigned department
Qualifications
- Minimum 5 years of administrative experience in government or regulated environment
- Proficiency in Microsoft Office Suite and municipal record-keeping systems
- Strong knowledge of Maryland public records laws and city regulations
- Excellent written and verbal communication skills with diverse stakeholders
- Ability to handle sensitive information with discretion and confidentiality
- Bachelor's degree in Public Administration or related field preferred
- Experience with Baltimore City systems or Maryland state government preferred