Job Description
Are you looking for a rewarding career in the public sector with flexible weekend shifts? Global Federal Solutions is seeking a highly skilled Senior Federal IT Specialist to join our elite team in Washington, DC. In this role, you will ensure the continuity of critical government operations by providing top-tier technical support during high-availability weekend shifts.
We offer a competitive benefits package, including comprehensive health insurance, a generous 401(k) match, and opportunities for professional growth within the federal contracting space.
Responsibilities
- Provide advanced technical support and troubleshooting for federal government systems during weekend shifts.
- Monitor system performance and proactively identify potential issues to ensure 99.9% uptime.
- Conduct security assessments and enforce compliance with federal regulations and agency protocols.
- Document incident reports, system configurations, and maintenance logs accurately.
- Collaborate with on-call support teams to resolve escalated tickets and critical incidents.
- Assist in the deployment of software updates and hardware upgrades for agency infrastructure.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Active Secret Security Clearance or ability to obtain one.
- Minimum of 5 years of experience in IT support, specifically within the federal or public sector.
- Availability to work rotating weekend shifts (Friday-Monday or Saturday-Sunday).
- Strong knowledge of ITIL frameworks and incident management processes.
- Excellent problem-solving skills and the ability to work independently in a fast-paced environment.