Job Description
Join the Oklahoma Department of Human Services for an immediate hire opportunity making a direct impact on our community. We're seeking motivated professionals to fill critical state government positions with competitive benefits and growth potential. This is your chance to serve Oklahoma citizens while advancing your career in public administration.
Why Join Us?
- Immediate start date
- Comprehensive benefits package
- Professional development opportunities
- Meaningful public service work
Responsibilities
- Process citizen applications and ensure compliance with state regulations
- Provide exceptional customer service via phone, email, and in-person interactions
- Maintain accurate case records using state databases
- Collaborate with cross-functional teams to resolve complex cases
- Conduct eligibility assessments for state assistance programs
- Prepare detailed reports and documentation for agency leadership
- Participate in ongoing training on policy updates
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- 1+ years in customer service or public administration
- Proficient in Microsoft Office Suite and state systems
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- Oklahoma residency required
- Pass background check and fingerprinting
- Valid Oklahoma driver's license