Job Description
Join Illinois' premier state agency in a critical night shift role supporting essential public services. This position offers competitive pay, comprehensive benefits, and the opportunity to serve our community during non-traditional hours. Enjoy premium night shift differential pay and a stable career path within Illinois state government.
Why Apply?
- Competitive salary with night shift differential
- Full state benefits package (health/dental/vision)
- Pension plan and retirement savings options
- Professional development opportunities
- Work-life balance with flexible scheduling
Responsibilities
- Process critical state documents and records during night shift hours
- Provide 24/7 citizen support via phone and digital channels
- Maintain secure database systems and compliance protocols
- Coordinate with day-shift teams for seamless service continuity
- Prepare shift reports and operational summaries
- Respond to emergency inquiries and after-hours incidents
- Ensure adherence to state security and privacy regulations
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 2 years clerical or customer service experience
- Valid Illinois driver's license (if required for travel)
- Ability to work independently during night shift hours
- Proficiency in Microsoft Office Suite and database systems
- Strong written and verbal communication skills
- U.S. citizenship and ability to pass background check
- Preferred: Experience with state government systems