Job Description
Join North Carolina's premier public service team as a Weekend Operations Specialist in Charlotte. This critical role ensures uninterrupted citizen services during non-standard hours while maintaining compliance with state regulations. Enjoy competitive benefits, professional development opportunities, and the satisfaction of serving your community. Apply today to make a difference!
Responsibilities
- Execute weekend shift operations for state agency service centers
- Process citizen requests, permits, and documentation with precision
- Coordinate emergency response protocols during off-peak hours
- Maintain accurate digital and physical records per state guidelines
- Collaborate with weekday staff for seamless service continuity
- Conduct regular equipment and facility safety inspections
- Respond to public inquiries via phone, email, and in-person
Qualifications
- High school diploma or GED required; bachelor's preferred
- 2+ years customer service or public sector experience
- Valid North Carolina driver's license
- Proficiency in Microsoft Office Suite and state databases
- Ability to work independently during non-standard hours
- Background check and fingerprint clearance required
- Strong conflict resolution and communication skills