Job Description
Join New York State Government's elite weekend shift team and build a stable, impactful career! We're urgently hiring dedicated professionals for weekend positions in our San Jose, CA office (serving New York operations). Enjoy competitive benefits, job security, and the opportunity to serve your community while maintaining work-life balance. This is your chance to join a prestigious public sector organization with advancement opportunities.
Responsibilities
- Process critical state documentation and citizen requests during weekend shifts
- Provide exceptional customer service to New York residents via phone and digital channels
- Maintain accurate records and ensure compliance with state regulations
- Collaborate with cross-functional teams on weekend-specific projects
- Support emergency response protocols during off-peak hours
- Train weekend shift staff on updated procedures and systems
- Conduct routine audits of weekend operations
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Minimum 2 years in government or administrative roles
- Availability for consistent weekend shifts (Sat/Sun)
- Strong written and verbal communication skills
- Proficiency in Microsoft Office suite
- Ability to obtain security clearance
- Experience with citizen service platforms
- Valid California driver's license (for San Jose location)