Job Description
Join North Carolina's premier state agency and build a rewarding career with competitive benefits including a pension plan. We're seeking dedicated professionals for weekend shift roles offering flexible remote work options in Charlotte. Enjoy work-life balance while serving your community with stability and growth opportunities.
Why Join Us?
- Comprehensive pension plan and retirement benefits
- Competitive salary with state-paid health insurance
- 100% remote work option for weekend shifts
- Professional development and advancement opportunities
- Purpose-driven work supporting North Carolina communities
Responsibilities
- Process critical state documentation and citizen requests during weekend shifts
- Provide remote customer support via phone, email, and digital platforms
- Maintain accurate records and ensure compliance with state regulations
- Collaborate with cross-functional teams using secure digital tools
- Resolve citizen inquiries with professionalism and cultural sensitivity
- Contribute to process improvement initiatives for weekend operations
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- 1+ years customer service or administrative experience
- Ability to work independently during weekend shifts (Sat/Sun)
- Strong written and verbal communication skills
- Proficiency with digital tools and remote work platforms
- US citizenship and ability to pass background check
- Valid North Carolina driver's license if occasional in-person duties required