Job Description
Join North Carolina's premier public service team with urgent weekend shift openings in Dallas! Build a stable career while serving your community through essential state government operations. Enjoy competitive benefits, predictable scheduling, and professional growth opportunities in a mission-driven environment.
Why Apply?
- Immediate start with weekend shift flexibility
- Comprehensive health benefits and retirement plans
- State-mandated paid time off
- Professional development funding
- Stable, recession-proof employment
Responsibilities
- Process citizen requests and documentation with accuracy and efficiency
- Provide exceptional customer service via phone and in-person channels
- Maintain secure government databases and confidential records
- Collaborate with cross-functional teams to resolve public inquiries
- Ensure compliance with state regulations and protocols
- Support emergency response coordination during weekend hours
- Prepare detailed reports and administrative documentation
Qualifications
- High school diploma or equivalent; bachelor's preferred
- Minimum 2 years customer service or administrative experience
- Proficiency with Microsoft Office Suite and database systems
- Valid North Carolina driver's license
- Ability to work flexible weekends and holidays
- Strong attention to detail and problem-solving skills
- U.S. citizenship and ability to pass background check
- Basic knowledge of state government operations