Job Description
Are you ready to make a tangible difference in your community? The City of Tampa is currently urgently hiring dedicated professionals to join our Government Services division. We are seeking individuals who are detail-oriented, service-oriented, and ready to serve the citizens of Tampa with integrity and excellence.
We offer a comprehensive benefits package including health insurance, a robust retirement plan, and paid time off. If you are looking for a stable career in the public sector with opportunities for growth, apply today to join our mission.
Responsibilities
- Manage and process incoming public service requests and applications with high accuracy and efficiency.
- Maintain and update accurate records of citizen interactions, permits, and government filings.
- Assist constituents with inquiries regarding city ordinances, procedures, and available services.
- Coordinate with department heads and other agencies to ensure the timely completion of administrative tasks.
- Prepare reports and presentations for city leadership regarding departmental performance metrics.
- Uphold strict confidentiality and compliance standards in all government operations.
Qualifications
- High school diploma or GED equivalent required; Associate’s degree in Public Administration or related field preferred.
- U.S. Citizenship and valid Florida driver’s license required.
- Proven experience in customer service, administrative support, or public administration.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and government database software.
- Strong written and verbal communication skills with the ability to interact professionally with the public.
- Ability to pass a background check and drug screening.