Job Description
Join Boston's esteemed public services team with an urgent part-time remote opportunity offering exceptional stability and career growth. This role provides the perfect blend of meaningful public service and flexible remote work within a supportive government environment. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact on your community while maintaining work-life balance.
Why Apply?
- Immediate start with permanent part-time status
- 100% remote work option from anywhere in MA
- Full government benefits package (health/dental/vision)
- Professional development opportunities
- Pension eligibility and retirement planning support
Responsibilities
- Process and verify citizen documentation with precision
- Provide remote customer support via phone/email for municipal services
- Maintain accurate digital records using secure government databases
- Collaborate with cross-functional teams on community outreach initiatives
- Comply with all federal and state regulatory requirements
- Participate in quarterly training on policy updates
- Generate monthly performance reports using analytics tools
Qualifications
- High school diploma or equivalent (degree preferred)
- 2+ years administrative or customer service experience
- Proficiency with Microsoft Office Suite and Google Workspace
- Ability to pass standard government background check
- Strong written and verbal communication skills
- Experience with remote work protocols
- Knowledge of Boston municipal services (preferred)
- US citizenship and valid MA residency