Job Description
Are you looking for a stable and impactful career in public service? The City of Plano is urgently hiring a detail-oriented Government Clerk to join our administrative team. In this role, you will serve as the vital link between city departments and the public, ensuring efficient operations and exceptional service delivery.
We are committed to employee well-being, offering a competitive benefits package including health insurance, dental and vision coverage, a retirement plan, paid time off, and opportunities for professional development. If you have strong organizational skills and a desire to serve your community, we encourage you to apply today.
We are committed to employee well-being, offering a competitive benefits package including health insurance, dental and vision coverage, a retirement plan, paid time off, and opportunities for professional development. If you have strong organizational skills and a desire to serve your community, we encourage you to apply today.
Responsibilities
- Manage high-volume communications, including answering phones, directing inquiries, and responding to emails in a timely and professional manner.
- Perform accurate data entry and maintain comprehensive, up-to-date digital and physical records for city departments.
- Assist the public with document requests, permit applications, and general information inquiries with a customer-first approach.
- Organize, file, and retrieve municipal documents, ensuring strict compliance with retention schedules and city policies.
- Operate office equipment, including printers, scanners, and multi-line phone systems, efficiently.
- Prepare and distribute routine correspondence, reports, and meeting materials as directed by supervisors.
Qualifications
- High School Diploma or GED required; previous experience in municipal or government office settings is a plus.
- Proven experience in general office administration, clerical work, or customer service.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable navigating web-based databases.
- Excellent verbal and written communication skills with a professional demeanor.
- Strong attention to detail and the ability to multi-task in a fast-paced, high-volume environment.
- Must be able to pass a standard background check and pre-employment drug screen.