Job Description
Are you organized, detail-oriented, and passionate about public service?
The City of Plano is currently seeking a dedicated City Government Clerk to join our dynamic team. This is an urgent opportunity to play a vital role in the daily operations of our municipal offices, ensuring our citizens receive top-tier service and administrative support.
Why Join Us?
Work in a stable, professional environment with competitive benefits. We value our employees and offer a supportive culture where your contributions directly impact the community.
Responsibilities
- Reception and Greeting: Manage the front desk operations, welcoming visitors and directing them to the appropriate departments with a professional demeanor.
- Record Management: Maintain accurate and confidential filing systems for city records, permits, and applications.
- Data Entry: Process incoming paperwork, update databases, and ensure all digital and physical records are up-to-date.
- Communication: Answer multi-line phone systems, screen calls, and take detailed messages or redirect inquiries to staff members.
- Customer Assistance: Provide information to the public regarding city services, procedures, and policies in a clear and helpful manner.
- Administrative Support: Assist department heads with preparing agendas, compiling reports, and scheduling meetings.
Qualifications
- Education: High School Diploma or GED equivalent required.
- Experience: Previous experience in an office or clerical role is preferred but not mandatory; on-the-job training will be provided.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Communication: Excellent verbal and written communication skills with the ability to interact with diverse populations.
- Attention to Detail: Strong organizational skills with a keen eye for accuracy in data entry and filing.
- Availability: Ability to work a standard full-time schedule, including some flexibility for peak periods.