Job Description
Join Honolulu's premier public service team! We're urgently seeking passionate Customer Service Representatives to serve our community at the Department of Motor Vehicles. This is your chance to make a direct impact while enjoying competitive benefits and a supportive work environment. Immediate openings available with full-time hours and comprehensive benefits package. Apply today and become part of Hawaii's essential workforce!
Responsibilities
- Efficiently process driver's licenses, registrations, and vehicle title transactions
- Provide accurate information regarding DMV policies, procedures, and fees
- Maintain detailed records using specialized departmental software systems
- Resolve customer inquiries with empathy and professionalism
- Assist with multi-language services to support diverse community needs
- Collaborate with team members to ensure seamless service delivery
- Adhere to strict confidentiality and data security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or administrative experience
- Proficiency in computer systems and data entry
- Strong communication skills in English and Hawaiian Pidgin
- Ability to remain calm under pressure during high-volume periods
- Knowledge of Hawaii traffic laws and DMV procedures (training provided)
- Valid Hawaii driver's license with clean record
- Ability to pass background check and fingerprinting