Job Description
Join our dynamic team at the Florida DMV as a Customer Service Representative in sunny St. Petersburg! We're urgently seeking motivated individuals to deliver exceptional service to residents and visitors. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Help shape Florida's transportation future while advancing your career in public service.
Responsibilities
- Process driver's license, vehicle registration, and ID applications with precision and efficiency
- Provide accurate information on DMV regulations, fees, and procedures
- Resolve customer inquiries and complaints with professionalism and empathy
- Maintain detailed records using DMV software systems
- Assist with testing coordination for written and driving examinations
- Collaborate with team members to ensure seamless service delivery
- Adhere to all state and federal compliance standards
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and interpersonal skills
- Proficiency with computer systems and data entry
- Ability to work efficiently in a fast-paced environment
- Knowledge of Florida traffic laws preferred
- Valid Florida driver's license required
- Bilingual (English/Spanish) candidates strongly encouraged