Job Description
We are urgently seeking a detail-oriented Federal Part-Time Specialist to join our team in Memphis, TN, working remotely. This is a critical role focused on supporting federal pension plans and ensuring seamless service for retirees and employees.
Role Overview:
As a Federal Part-Time Specialist, you will play a vital role in the administration of pension plans. This position is perfect for those seeking flexible work-life balance without sacrificing professional growth. You will be working directly with federal clients to ensure their benefits are processed accurately and efficiently.
Key Benefits:
- Remote Work: Enjoy the flexibility of working from home in Memphis, TN.
- Pension Plan: Eligibility for a competitive federal pension plan upon completion of service.
- Immediate Start: Urgent hiring needs mean we are looking to fill this position immediately.
- Modern Environment: Work with cutting-edge federal technology systems.
Responsibilities
- Process federal pension applications, claims, and updates with 100% accuracy.
- Provide exceptional remote customer service to federal employees and retirees in the Memphis area and beyond.
- Conduct research on federal regulations to ensure compliance with all pension plan requirements.
- Maintain and update secure digital records and documentation in compliance with federal standards.
- Communicate complex pension information clearly through email and phone correspondence.
Qualifications
- Minimum of 2 years of experience in government services, pension administration, or customer service.
- Must be able to work remotely with a high-speed internet connection and reliable home office setup.
- Strong attention to detail and the ability to handle sensitive financial information with discretion.
- Proficiency in Microsoft Office Suite and federal database management systems.
- Must be authorized to work in the United States.