Job Description
Join the Phoenix Police Department as a Police Dispatcher Trainee and launch your career in public safety! We're urgently seeking motivated individuals to become the vital communication link between our community and first responders. This paid training program provides comprehensive instruction in emergency protocols, radio operations, and crisis management. No prior experience required – we invest in your success through our certified academy. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real difference in one of America's largest cities. Apply today and start your journey protecting and serving Phoenix!
Responsibilities
- Receive and prioritize emergency calls, dispatching appropriate police/fire/EMS units
- Operate multi-channel radio systems and computer-aided dispatch (CAD) software
- Provide clear, concise instructions to callers during critical incidents
- Maintain accurate logs of all communications and activities
- Coordinate with other agencies during multi-jurisdictional emergencies
- Remain calm under pressure during high-stress situations
- Complete all required training modules and certification exams
Qualifications
- High school diploma or GED equivalent
- Valid Arizona Driver's License (Class D)
- Typing speed of 40+ WPM (verified assessment required)
- Pass extensive background check and drug screening
- Ability to work rotating shifts (nights, weekends, holidays)
- Clear speaking voice with excellent communication skills
- Must be a U.S. citizen and 18+ years old
- No felony convictions or serious misdemeanors