Job Description
Join our mission to honor America's heroes by serving veterans at the Department of Veterans Affairs in Seattle. We're seeking a dedicated professional to deliver exceptional service while building a secure future with our comprehensive federal pension plan. This full-time position offers competitive benefits, career advancement, and the opportunity to make a tangible impact on veterans' lives. Work in a collaborative environment where your contributions directly support those who've served our nation.
Responsibilities
- Manage veteran benefit claims with precision and empathy
- Coordinate healthcare resources and support services
- Maintain compliance with federal regulations (VA Handbook 5007)
- Collaborate with multidisciplinary teams for case resolution
- Analyze complex eligibility criteria and documentation
- Implement outreach programs for underserved veteran communities
- Utilize VA systems for data management and reporting
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 3 years federal service experience
- VA certification in benefits processing (preferred)
- Proficiency in VA-specific software (VBMS, VBA)
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- U.S. citizenship required