Job Description
Join our mission to honor America's heroes by providing exceptional service to our nation's veterans. The U.S. Department of Veterans Affairs in Fort Worth is urgently hiring for a Veterans Affairs Specialist position. This critical role directly impacts veterans' access to healthcare benefits, claims processing, and support services. We offer comprehensive benefits including federal retirement plans, health insurance, and generous paid time off.
Why Fort Worth? As one of Texas's most dynamic cities, Fort Worth combines rich cultural heritage with modern amenities. Our VA facility serves over 100,000 veterans across North Texas, making this a high-impact opportunity with career growth potential.
Responsibilities
- Process and adjudicate veterans' disability claims with 99% accuracy
- Conduct comprehensive benefit eligibility assessments
- Coordinate with healthcare providers for medical evidence collection
- Provide direct customer service to veterans and their families
- Utilize Veterans Health Information Systems and Technology Architecture (VistA)
- Prepare detailed case documentation for appeals and reviews
- Collaborate with interdisciplinary teams to resolve complex cases
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 2 years federal claims processing experience
- VA Form 10-2850c (Application for Associated Health Care Positions) completed
- Proficiency in VistA and Microsoft Office Suite
- Secret security clearance (or ability to obtain)
- Knowledge of 38 CFR (Veterans Benefits Regulations)
- Ability to handle confidential information with discretion