Job Description
Join the U.S. Department of Veterans Affairs for a stable, rewarding career serving those who served our nation. We're offering immediate hire opportunities in Portland, OR, with competitive benefits, retirement plans, and job security unmatched in the private sector. This role provides direct impact on veterans' lives while ensuring your long-term professional growth. Apply today to start your journey in public service with immediate start dates available.
Responsibilities
- Process veterans' benefit claims with accuracy and compassion
- Advise veterans and their families on available VA services and programs
- Collaborate with medical and legal teams to resolve complex cases
- Maintain detailed documentation in VA's case management system
- Represent VA at community outreach events
- Ensure compliance with federal regulations and privacy laws
Qualifications
- Bachelor's degree or equivalent experience
- 2+ years in customer service or case management
- Strong knowledge of VA benefits systems preferred
- Ability to handle confidential information with discretion
- Excellent communication and problem-solving skills
- U.S. citizenship and ability to pass federal background check
- Spanish language proficiency a plus