Job Description
Join the Department of Veterans Affairs and make a direct impact on America's heroes! We're seeking a dedicated Veterans Service Representative to assist veterans and their families with benefits claims and support services. Enjoy competitive pay with weekly direct deposit, comprehensive federal benefits, and a supportive team environment in the heart of New York City.
Responsibilities
- Process and adjudicate veterans' disability compensation claims
- Provide expert guidance on VA benefits and healthcare programs
- Conduct thorough interviews to gather claim documentation
- Collaborate with medical professionals for rating determinations
- Prepare detailed case files and maintain accurate records
- Represent VA at community outreach events
- Ensure compliance with federal regulations and privacy laws
Qualifications
- Bachelor's degree in social work, psychology, or related field
- 3+ years experience in veterans services or social services
- Proficiency in VA claims processing systems (VBMS, VBAS)
- Excellent communication and interpersonal skills
- Ability to handle sensitive information with discretion
- Valid U.S. driver's license and reliable transportation
- U.S. citizenship and clean background check