Job Description
Join the City of Austin's dedicated public service team as a Weekend Administrative Specialist. This critical role ensures seamless operations during weekend hours for essential municipal services. You'll be the first point of contact for residents, manage confidential records, and support departmental initiatives with precision and professionalism. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving your community while maintaining work-life balance with a Saturday/Sunday schedule.
Responsibilities
- Provide exceptional citizen services via phone, email, and in-person inquiries during weekend hours
- Process and maintain confidential municipal records with strict adherence to data security protocols
- Coordinate weekend facility operations including access control and emergency response protocols
- Prepare and distribute official correspondence, reports, and public notices
- Support cross-departmental projects by compiling data and maintaining digital documentation systems
- Assist with weekend event logistics for public meetings and community outreach programs
- Ensure compliance with all city ordinances, state regulations, and federal guidelines
Qualifications
- High school diploma or equivalent; Associate's degree preferred in Public Administration or related field
- Minimum 2 years administrative experience in government or regulated industry
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and document management systems
- Valid Texas driver's license with clean driving record
- Ability to obtain required security clearance within 30 days of hire
- Exceptional communication skills with demonstrated experience in customer service roles
- Detail-oriented with proven ability to manage confidential information
- Flexibility to work rotating weekends as department needs require