Job Description
Join Oakland's dynamic public service team as a Weekend Government Operations Specialist. This critical role ensures seamless municipal services delivery during high-demand weekend hours while serving our diverse community. Enjoy competitive pay, comprehensive benefits, and the opportunity to directly impact Oakland's civic operations. Perfect for professionals seeking work-life balance with meaningful public service impact.
Responsibilities
- Manage weekend citizen service desk operations and public inquiries
- Process critical permits, licenses, and regulatory documentation
- Coordinate emergency response protocols during weekend shifts
- Update and maintain municipal databases with real-time accuracy
- Facilitate inter-departmental communication for weekend operations
- Conduct facility safety inspections and compliance reporting
- Support community outreach initiatives during weekend events
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 2 years public sector or customer service experience
- Proficiency with municipal software systems (e.g., Accela, CMS)
- Valid California driver's license with clean record
- Bilingual English/Spanish proficiency required
- Ability to work independently with minimal supervision
- Strong conflict resolution and problem-solving skills
- Weekend availability mandatory (Sat-Sun 7am-7pm)