Job Description
Join Miami-Dade County's elite public service team as a Weekend Shift Specialist! This high-impact role serves as the frontline for weekend government operations, ensuring seamless citizen services and critical administrative support during non-traditional hours. Ideal for dedicated professionals seeking stability, competitive benefits, and meaningful community impact while maintaining work-life balance. Enjoy premium health plans, retirement contributions, and career advancement opportunities within one of America's most dynamic local governments.
Responsibilities
- Deliver exceptional in-person and telephone citizen services during weekend shifts
- Process vital documents including permits, licenses, and public records
- Coordinate emergency response protocols and inter-departmental communications
- Manage weekend facility operations including security protocols and resource allocation
- Conduct data entry and maintain accurate digital records in government systems
- Support public outreach initiatives and weekend community events
- Adhere to all federal, state, and local government compliance standards
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years customer service or administrative experience
- Proficiency in Microsoft Office Suite and government databases
- Valid Florida driver's license with clean record
- Ability to work flexible weekends, holidays, and occasional overtime
- Clear background check and fingerprinting clearance
- Bilingual (English/Spanish) certification highly desirable
- Crisis management and de-escalation training certification