Job Description
Join the New York State Government - Weekend Shift Opportunity
We are seeking a highly organized and reliable Weekend Operations Specialist to join our dedicated team. This is an excellent opportunity to serve the public in a stable, high-impact role with access to world-class benefits, including comprehensive health coverage, a robust pension plan, and generous paid time off. If you are looking for a rewarding career with work-life balance, we want to hear from you.
In this role, you will be responsible for ensuring the continuity of essential government services during weekend operations, supporting our mission to serve the citizens of New York with integrity and efficiency.
Responsibilities
- Manage and oversee all administrative operations for the weekend shift, ensuring accuracy and compliance with state regulations.
- Process incoming citizen inquiries and direct them to the appropriate departments or agencies.
- Maintain and organize physical and digital records for weekend transactions and case files.
- Assist in the preparation of weekly reports regarding shift performance and operational metrics.
- Collaborate with weekday staff to ensure seamless handover of critical projects and documentation.
- Monitor office equipment and inventory levels during the weekend to ensure uninterrupted service.
Qualifications
- High school diploma or GED equivalent required; Associate’s degree or Bachelor’s degree in Public Administration or related field preferred.
- Minimum of 2 years of experience in administrative support, customer service, or public sector operations.
- Ability to work a rotating weekend schedule, including Saturdays and Sundays.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic data entry systems.
- Strong interpersonal skills with the ability to communicate effectively with the public and internal stakeholders.
- Detail-oriented with a high level of accuracy in record-keeping.