Job Description
Join Denver's dynamic public service team as a Weekend Public Service Specialist! This vital role delivers essential services to residents during weekend hours, ensuring continuity of government operations while maintaining exceptional citizen engagement. You'll be the face of Denver government, providing critical support and information to our diverse community during high-traffic weekend periods.
Enjoy a flexible weekend schedule while contributing directly to civic excellence. This position offers competitive pay, comprehensive benefits, and the unique opportunity to serve Denver residents when they need it most.
Responsibilities
- Provide in-person and telephonic citizen assistance for permits, licenses, and municipal services
- Process weekend applications and document submissions with precision
- Manage front-desk operations for weekend public access points
- Coordinate emergency response protocols during weekend shifts
- Maintain accurate records and documentation of weekend transactions
- Collaborate with weekday teams for seamless service continuity
- Support community outreach initiatives during weekend public events
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year customer service or public sector experience
- Proficiency with Microsoft Office Suite and government databases
- Ability to work independently with minimal supervision
- Strong conflict resolution and de-escalation skills
- Valid Colorado driver's license (if required for field duties)
- Ability to obtain government security clearance within 30 days